Delete Your Account

Ultimate Cards (com.bitlitic.ultimatecards) — Bitlitic LLC  |  Last Updated: August 7, 2026

This page explains how to delete your Ultimate Cards account and what happens to your data when you do. You can delete your account yourself at any time — no email required, and no need to contact support first.

1. Delete from within the app

On a phone or tablet (Android or iOS):

1. Open Ultimate Cards and make sure you are logged in.
2. Tap the settings (gear) icon on the home screen.
3. Scroll to the Account section.
4. Tap Delete Account.
5. Confirm when prompted. If you signed up with an email address, enter your password to verify it's you; if you signed in with Google or Apple, you'll be asked to sign in again to confirm.

2. Delete from the web version

On ultimatecards.net:

1. Log in with the same account.
2. Open Account & Friends.
3. Select the Profile tab.
4. Click Delete account and confirm.

3. Request deletion by email

If you cannot access your account — for example you've lost access to the email address or device you signed in with — email customer-service@bitlitic.com from the address associated with your account, with the subject line "Account Deletion Request." We may ask you for information to verify ownership of the account before deleting it. We respond to verified requests within 30 days.

4. What is deleted

Deleting your account permanently and irreversibly removes:

• Your login credential and authentication record (Google, Apple, or email sign-in).
• Your user profile: first name, last name, date of birth, email address, and account creation date.
• Your display name, including the reservation that keeps it unique — it is released and becomes available to other players.
• Your friends list, and your entry in the friends lists of other players.
• All pending friend requests you have sent or received.
• Any pending game invitations involving your account.

This action cannot be undone. Once deleted, your account cannot be recovered, and signing in again with the same Google, Apple, or email credential creates a brand-new empty account.

5. What is retained, and for how long

After deletion we retain only the following, none of which identifies you by name or email:

• Relay server access logs (IP address, timestamp, requested path, response status, user agent), kept for operations and abuse prevention and automatically deleted after 14 days.
• Aggregated, anonymized analytics that cannot be linked back to you or re-identified, retained per Firebase's configured retention period.
• Purchase and transaction records, where we are required to keep them to comply with tax, accounting, and legal obligations, and to handle refund or chargeback disputes. These are held by Apple, Google, and our payment processor under their own policies.
• Records we are otherwise required by law to retain, or that are necessary to resolve disputes or enforce our agreements.

Purchases and unlocked content are tied to your Apple or Google store account, not to your Ultimate Cards profile. Deleting your Ultimate Cards account does not refund purchases and does not cancel any subscription — manage those in the App Store or Google Play. It also does not delete your Google or Apple account itself.

6. Timing

Deletions you perform in the app or on the web take effect immediately. Backup copies held for disaster recovery are purged on a rolling basis and are fully overwritten within 90 days. Verified email requests are completed within 30 days of verification.

7. Questions

For any question about deleting your account or the data associated with it, contact customer-service@bitlitic.com. See also our Privacy Policy, which describes your broader privacy rights, including the right to access and correct your data.

Bitlitic LLC, Ohio, United States.